Privacy Policy
Last Updated: May 2026
Elite Med Spa and Wellness respects your privacy and is committed to protecting your personal, medical, and contact information. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website, services, consultations, and communications.
Information We Collect
We may collect personal information including:
• Full name
• Phone number
• Email address
• Date of birth
• Billing and payment information
• Medical history and health information relevant to treatments
• Photos taken for treatment documentation
• Information provided during consultations, appointments, or communications with our staff
How We Use Your Information
Your information may be used to:
• Schedule and manage appointments
• Provide treatments and services
• Respond to customer inquiries and support requests
• Process payments and financing applications
• Communicate regarding appointments, services, promotions, and updates when consent has been provided
• Improve our website, services, and customer experience
• Maintain medical records and comply with legal obligations
Medical Information and Privacy
Elite Med Spa and Wellness takes reasonable measures to protect your medical and personal information. Any health-related information collected is used solely for treatment, operational, and legal purposes in accordance with applicable privacy laws.
Payment Information
Payments processed through third-party payment providers are subject to the privacy and security practices of those providers. Elite Med Spa and Wellness does not store complete credit card information on its servers.
Photos and Marketing
With written consent, before-and-after photographs may be used for educational, promotional, advertising, or marketing purposes. Consent may be withdrawn at any time by contacting us in writing.
SMS Communications
Customers who provide consent may receive SMS messages from Elite Med Spa and Wellness regarding appointment confirmations, appointment reminders, consultation follow-ups, customer support, and service-related communications.
Message frequency may vary. Message and data rates may apply. Customers may opt out at any time by replying STOP. For assistance, reply HELP.
Information Sharing
Elite Med Spa and Wellness does not sell, rent, share, or disclose customer personal information, including mobile phone numbers, to third parties or affiliates for marketing or promotional purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may share information only with trusted service providers that assist in operating our business, processing payments, maintaining records, providing website functionality, or complying with legal obligations. These providers receive only the information necessary to perform their services and are required to maintain the confidentiality of such information.
Website Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience, analyze website traffic, and enhance our services. Cookies do not provide access to your computer or personal files. You may disable cookies through your browser settings.
Information Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
You may request to:
• Access your personal information
• Correct inaccurate information
• Request deletion of certain information where permitted by law
• Withdraw consent for marketing communications
Requests may be submitted using the contact information below.
Minors
Our services are not intended for individuals under the age of 18 without the consent of a parent or legal guardian where permitted by law.
Changes to This Policy
Elite Med Spa and Wellness reserves the right to modify or update this Privacy Policy at any time. Changes become effective immediately upon posting to our website.
Contact Information
Elite Med Spa and Wellness
3880 Greenhouse Rd, Suite 220
Houston, TX 77084
For questions regarding this Privacy Policy, please contact us through our website or official business communication channels.